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Study identifier: NCT05591066 Synced from ClinicalTrials.gov · July 28, 2026
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The Patient and Family Centered I-PASS LISTEN Study: Language, Inclusion, Safety, and Teamwork for Equity Now

Condition: Communication  ·  Sponsor: Boston Children's Hospital

PhaseNA
Planned participants14400
Who can joinAll sexes, N/A to no upper limit
Healthy volunteersNo

About this study

In 2014, a team of parents, nurses, and physicians created Patient and Family Centered I-PASS (PFC I-PASS), a bundle of communication interventions to improve the quality of information exchange between physicians, nurses, and families, and to better integrate families into all aspects of daily decision making in hospitals. PFC I-PASS changed how doctors and nurses talk to patients and families on rounds when they're admitted to the hospital. (Rounds are when a team of doctors visit patients every morning to do a checkup and make a plan for the day.) Rounds used to happen in a way that left out patients and families. Doctors talked at, not with patients, used big words and medical talk, and left nurses out. PFC I-PASS changed rounds by including families and nurses, using simple non-medical words, and talking in an organized way so nothing is left out. When PFC I-PASS was put in place in 7 hospitals, patients had fewer adverse events and better hospital experience. But it didn't focus on how to talk with patients with language barriers. This project builds upon upon PFC I-PASS to make it better and focus on the special needs of patients who speak languages other than English. This new intervention is known as PFC I-PASS+. PFC I-PASS+ includes all parts of PFC I-PASS plus having interpreters on and after rounds and training doctors about communication and cultural humility. The study team will now conduct a stepped-wedge cluster randomized trial to compare the effectiveness of…

This description comes directly from the study's public registry record.

Talk to the study team

Alisa Khan, MD, MPH  ·  617-355-2565  ·  alisa.khan@childrens.harvard.edu

Elizabeth Micolisin, BS  ·  617-355-6010  ·  elizabeth.micolisin@childrens.harvard.edu

Always discuss trial participation with your own doctor first.

Locations (8)

University of Alabama at BirminghamBirmingham, Alabama, United StatesRecruiting
Children's Hospital Los AngelesLos Angeles, California, United StatesRecruiting
UCSF Benioff Children's Hospital of OaklandOakland, California, United StatesRecruiting
University of Nebraska Medical CenterOmaha, Nebraska, United StatesRecruiting
Children's Hospital at MontefioreThe Bronx, New York, United StatesRecruiting
The Research Institute of Nationwide Children's HospitalColumbus, Ohio, United StatesRecruiting
UPMC Children's Hospital of PittsburghPittsburgh, Pennsylvania, United StatesRecruiting
Northwest Texas Healthcare SystemAmarillo, Texas, United StatesRecruiting

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Source record: clinicaltrials.gov/study/NCT05591066